OC Cleaners

Frequently Asked Questions

Why do spots sometimes show up after dry cleaning that weren't visible before?

One of the drycleaners worst enemies are "invisible stains" like spray from a grapefruit or apple, hair spray or perfume. It is normally these stains that a consumer sees on their freshly cleaned garment and exclaim "That wasn't there when I gave it to you". What has happened is that these types of stains are not visible until the heat associated with the drying cycle or pressing makes the stains visible. Dry cleaning in and of itself will not remove these and depending on the material some can be removed after showing up with only the most expert of technicians. Some may never be removed. If you know of any such invisible stains, please point them out so that we may pre-spot the stain before dry cleaning.

Why do some dyes change color?

When exposed to solutions containing alcohol some dyes bleed or change color. Hair sprays, deodorants and perfumes must be allowed to dry before dressing. Remove spills (blot don't rub) from alcoholic beverages as soon as possible. Some dyes especially blues and greens on silk, are sensitive to alkalis. Many facial soaps, shampoos, detergents, and even toothpastes are alkaline enough to cause color loss or change. Many times these changes will not show until after the dry cleaning process is complete. Many bright colors used on these fabrics can fade from exposure to sunlight and artificial light. Store garments in closets away from any lights or windows.

To Dry clean or Launder - What does the care label mean?

Federal laws require that all clothing manufacturers provide proper cleaning instructions attached by a care label. These labels are supposed to provide information about the fabric from which the garment is made and special care instructions on how to clean it. The professionals at OC Cleaners can easily determine the proper care and methods for all garments ... whether old or new. An example of this might be a beaded sweater labeled "Dry Clean Exclusive of Ornamentation". To follow the label would require removing all the beadwork prior to cleaning and reattaching beadwork after cleaning. This would be an expensive process. However the professionals at OC Cleaners may provide a better solution such as wet cleaning.

What is Spot Cleaning?

Some labels state "Spot Clean Only". Spot cleaning a garment is basically what the title implies. A garment is hand cleaned only in the areas where spots are noticeable. Spot cleaning is performed when portions of the garment are not capable of withstanding normal cleaning methods. Some of today's fashions include various trims that are unserviceable whether dry cleaned or wet cleaned. We are capable of performing Spot Only if necessary.

What causes buttons to break on laundered shirts?

Many buttons today are constructed of materials that cannot handle the heat involved in professional shirt pressing. Buttons do break - we strive to find each and every one before it is returned to you.

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